Get in Touch

Have questions or need assistance? We're here to help you succeed with Monet.

How to Reach Us

Send us a Message

Get in Touch
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Business Hours

When our team is available

Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed

After hours? Send us a message and we'll respond first thing next business day.

Office Location

Visit our headquarters

Malos Technologies Inc.

234 Remera

kigali, Gasabo

Rwanda

Contact by Department

General Support

Technical issues, account questions, and general help

support@monet.ai

Sales

Pricing, plans, and enterprise inquiries

sales@monet.ai

Partnerships

Business partnerships and collaboration opportunities

partners@monet.ai

Press & Media

Media inquiries and press releases

press@monet.ai

Looking for Answers?

Check out our Help Center for instant answers to common questions, tutorials, and documentation.

Visit Help Center

What to Expect

24h

Average response time for email inquiries

2min

Average wait time for live chat during business hours

98%

Customer satisfaction rating from our support team